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The Lost Notes September 2020

Protecting our users’ personal data is an important concern for The Lost Notes (“we”, “us” or “our”).

This privacy policy relates to our website at and/or any of our other related online or mobile products, content and services, such as widgets and applications (collectively, the “Site”).

We explain below how and why we and our third-party service providers process personal data in connection with your use of the Site.



  • We use personal data to allow you to use the features in the website content, to process your registration, and to provide you with requested content related to our music and other offerings. 

  • Most of our content is not designed for children. We do not knowingly collect personal information of children under the age of 13 and may ask for your age before you can sign up to newsletters or use our content.

  • If you give us permission, we will send you news and promotional material The Lost Notes You can change your mind about this at any time and ask us not to process your personal data for direct marketing purposes, including profiling related to direct marketing. This policy also explains when we process personal data for our legitimate interests. You can ask us to stop processing this data. Click here to learn more about your wider data protection rights and how you can exercise them.



We may collect and process personal data relating to you by you providing such personal data by filling in forms on our site or by you contacting us. This includes, but is not limited to, information provided at the time of registering to use (or become a member of) our site, subscribing to any services (e.g. newsletters), purchasing downloads, posting material or requesting further services.



We use personal data collected via our content: 

(1)To fulfil a contract, or take steps linked to a contract; 

  1. To send you information you have requested

  2. To send you information about changes to our terms or policies. 

  3. To enforce compliance with our terms of use and other policies and to help other organisations (such as copyright owners) to enforce their rights. 

  4. Where you give us consent: a. Where you ask us to send marketing information to you via a medium where we ask for your consent (for example, email marketing) 

  5. On other occasions where we ask you for consent, for a purpose which we explain at that time. 

(7)For purposes which are required by law: e.g. where we need parental consent to provide online services to children under 16, or the relevant age below which parental consent is required. [However, our site and apps are not generally designed for children under 16]; in response to requests by government or law enforcement authorities conducting an investigation. 

(8) In special circumstances We may disclose personal data in special cases when we have reason to believe that disclosing this data is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the rights or property of those described above. Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.


Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by sending an email to

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine-readable format. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing). These rights may be limited, for example if fulfilling your request would reveal personal data about another person, where it would infringe the rights of a third party (including our rights), or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. Relevant exemptions are included in both the GDPR and in the Data Protection Act 2018. We will inform you of relevant exemptions we rely upon when responding to any request you make. 

To exercise any of these rights, you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work, or where you believe a breach may have occurred. Data that is mandatory is indicated on relevant forms that you complete.  All other provision of your information is optional. 


HOW DO I GET IN TOUCH? We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch via 



Where we process data in connection with your registration to use our site, we do this for as long as you remain an active user of our site. Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future. Where we process personal data in connection with performing a contract or for a competition, we keep the data for as long as required under relevant country laws pertaining to the type of data and instance that the data has been collected. 




Any changes we make to our privacy policy in the future will be posted on the Site and, where we consider it appropriate, notified to you by email. Please check back frequently to see any changes to our privacy policy. Your continued use of the Site following the posting of changes to this privacy policy will be deemed as your acceptance of those changes.




Questions, comments and requests regarding this privacy policy are welcome and should be addressed to

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